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Privacy Policy

At BrandHQ, we’re committed to respecting and protecting your privacy.

BrandHQ Digital Marketing Services (“BrandHQ” or “us” or “we”) developed this website (the “Site” or “Website”) and the use of the Site is subject to your compliance with the privacy policy set forth below. We provide this Privacy Policy to ensure you understand your obligations and also explain how we use your personal information.

We may change this Policy from time to time so please check this page occasionally to ensure you’re happy with any changes. By using our Site, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent via the contact page or email to support@brandhq.services.

Information we collect
BrandHQ collects information when you subscribe to our Site and use our services. In some cases, if you choose not to provide us with requested information, you may not be able to access all of the great content we provide.

How do we collect information from you?
We obtain information about you when you use our Site, for example, when you contact us about products and services, to subscribe to our services or if you register to receive one of our blog posts, infographics, ebooks or any other digital materials.

What type of information is collected from you?
When you subscribe, we ask you to provide us with information such as your name, email address, IP address, city/state and other identifiable information. We keep this information on file to contact you with services and products related to the Site and to answer any questions or concerns you may have.

If you purchase a service from us, your card information is not held by us, it is collected by our third-party payment processors, who specialize in the secure online capture and processing of credit/debit card transactions, as explained below.

How is your information used?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We use the information you provide us to contact you about our products, features, and services. The information collected on our Site in the aggregate enables us to better understand your use of the Site and to enhance your experience.

It is possible that we may need to disclose the information you provide to our Site when we have, in good faith, believe that such action is necessary to (a) prevent illegal activity or assist government enforcement agencies; (b) to enforce other agreements and defend ourselves against allegations/claims; (c) to protect the rights, property or personal safety of Site employees, users or others and/or (d) to protect the security or integrity of the Site. In those instances, the information is provided only for that limited purpose.

We may use your information to:

  • process a payment that you have made;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • dealing with entries into a competition;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested and that may be of interest to you. These may include information about promotions of our associated companies goods and services;
  • process a job application.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?
We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

We may share information with third parties to assist in providing a more relevant and useful experience, such as statistical studies on online businesses and their customers.

Third Party Product Providers we work in association with: When you are using our secure online service subscription pages, your payment is processed by a third party payment processor (PayPal or Stripe), who specializes in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganization, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your choices
If you visit our Site and volunteer personally identifiable information, you can always opt out of receiving content and review, modify, update, or delete such information by contacting us on the contact page or at support@brandhq.services. Please be aware that even after your request for a change is processed, BrandHQ may, for a time, keep residual information about you in its backup and/or archival copies of its database.

Your obligation as a user
As a user of our Site, you have certain obligations. Some are imposed by laws, and others have become commonplace in user-friendly communities of like-minded members such as Graphixify:

You must, at all times, abide by the terms and conditions of our current Privacy Policy and Terms of Use Agreement. This includes respecting all intellectual property rights that belong to us and/or third parties (such as trademarks or photographs).

You must not download or otherwise disseminate any information that may be deemed to be injurious, violent and offensive or which may otherwise violate the spirit of our Website.

Any violation of these guidelines may lead to the restriction, suspension or termination of your use of our Website.

Your consent and changes
By using our Site, you consent to our use of information that is collected and submitted as described in this Privacy Policy. We reserve the right in our sole discretion to change, modify, add or delete the Privacy Policy at any time. We will provide notice of such changes only by posting the updated Privacy Policy on the Website and changing the “last updated” date listed below. The Privacy Policy applies exclusively to your access to, interaction with, and use of, the Site. We encourage you to review our Privacy Policy each time you visit the Website to see if it has been updated since your last visit.

Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Google Chrome or Microsoft Edge.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Profiling
We may analyze your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you and your business. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Use of ‘cookies’
Like many other websites, BrandHQ uses cookies. ‘Cookies’ are small pieces of information sent by an organization to your computer and stored on your hard drive to allow that website to recognize you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalized service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit this guideline. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites
Our website may contain links to other websites run by other organizations. This privacy policy applies only to our Site‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

12 or Under
We are concerned to protect the privacy of children aged 12 or under, which are under the age of consent in the Philippines. If you are aged 12 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Waiver
BRANDHQ ASSUMES NO RESPONSIBILITY OR LIABILITY WITH REGARD TO ANY THEFT, LOSS, ALTERATION OR MISUSE OF PERSONAL OR OTHER INFORMATION LAWFULLY PROVIDED BY GRAPHIXIFY TO THIRD PARTIES, OR WITH REGARD TO THE FAILURE OF ANY THIRD PARTY TO ABIDE BY THIS PRIVACY POLICY OR AGREEMENT BETWEEN THAT THIRD PARTY AND BRANDHQ.

Review of this Policy
We keep this Policy under regular review. This Policy was last updated in June 2020.